To ensure the best result in removing a stain, it must be treated right the first time. If you are unsure about the treatment for a specific stain, contact us first. We can either advise you on the best way to treat it initially or arrange to send someone out to take care of it. Unfortunately, many retail cleaning products do not remove stains properly and may make them permanent as the chemistry will have been changed.

We are highly skilled and trained at stain removal and use a special range of cleaning solutions. If a stain has set, it could be permanent. Therefore, we cannot guarantee removal of every stain. However, we will work with you to find the best solution and can spot dye carpets

Steam cleaning, also known as hot water extraction and is a safe and effective method for cleaning most carpets when done professionally and with the right equipment. while the water is very hot, it is not steam and steam is not a very good soil carrier. Some carpet piles are heat seat and using steam can cause damage. We have many years experience cleaning the toughest as well as the most delicate of carpets. We understand your concerns and will discuss with you the safest, most effective methods for treating your investment.

While water-based paint will almost always come out, oil-based paint is very difficult to remove. We have successfully extracted paint from carpets however, it is very difficult to remove once it dries. Depending on the amount and type of paint and how long it has been there, it may take more than one treatment and we cannot guarantee 100% removal.